Shipping and Costs
Do you Ship internationally?
No, we don’t offer that option at the moment.
What are the delivery charges?
We offer free shipping for amounts equal to and above 450 AED. A delivery charge of 17 AED will be levied for every order below 450 AED. You can see the shipping fees on the checkout page before the payment is made.
How long does it take until I get my order delivered?
Once your order is confirmed, our endeavor is to deliver it to you as soon as possible. As a normal process, the deliveries will be made within 3-5 working days
How can I track my order?
Once your order is confirmed, you will receive an email with the tracking Information. You can track your shipment with the provided tracking link /Number.
Do you have the option Click and Collect?
Click & Collect is not available at the moment, but we will inform you as soon as this option is available.
Will I need to pay any additional Taxes?
VAT is included in the final purchase price when you place your order and there are no additional costs due upon delivery.
My tracking number shows as delivered but I haven't received my order. What should I do?
If you see that the package was delivered but you haven't received it, be sure to check around your property or with any other members of your household. The package may have been left in a secure location if you weren't around at the time of delivery. If you still can't locate it, please reach out to our customer support team.